Service terms
Last updated October 2, 2026
ClickiClick is operated by ClickiClick, LLC. 2912 University Ave, Longmont, CO 80503 Contact support@clickiclick.com or use our contact page.
Paid subscriptions are initially offered to customers in the United States. Prices and charges are in US dollars.
The service
ClickiClick provides editable hosted pages, short links and QR designs. You are responsible for the content you publish, the destinations you link to and your right to use uploaded images or logos. Keep your login details secure. Do not use the service in ways prohibited by our acceptable use policy.
Plans and billing
Free includes one published page and three managed links. Plus costs $9 USD per month or $84 per year and includes five pages, 25 managed links, one custom-domain connection and 100 native inquiries per calendar month. Business costs $19 per month or $180 per year and includes 20 pages, 100 managed links, three custom domains, 1,000 monthly inquiries and three staff accounts including the owner. Business is sold only when its promised tools are available. Annual billing charges the full annual amount. Paid subscriptions renew until canceled. Domain registration is separate; any applicable tax is displayed before payment.
Allowances are concurrent totals, not monthly creation quotas. Each page includes its own link and QR. QR downloads do not consume another allowance. Previously purchased Starter and Event periods retain their original obligations; new sales of those packages have ended.
Publishing and printed links
A purchase upgrades your workspace; you choose when to publish a draft. Ordinary clicks and scans have no overage charges or monthly shutoff. Reasonable storage and abuse limits apply. Minimal platform address reservations are permanent and never reassigned to another customer.
Cancellation and plan changes
Cancel renewal through Billing. Your paid period remains available through its end. Before reducing a plan, choose the retained pages and managed links and a destination for excess platform URLs. Excess URLs become forwarding aliases; the old printed address remains reserved but its destination may change. Reactivation requires an available plan space. If no useful fallback remains, a neutral unavailable page is shown, with no advertising interstitial.
A failed renewal can receive a fixed seven-day grace from the paid service boundary; no grace applies to an unpaid first purchase or voluntary cancellation. Upgrades requiring payment take effect only after confirmation. Downgrades and billing-interval changes normally occur at renewal. The review screen shows the charge and effective date before confirmation. Previously accepted inquiries remain accessible and exportable after cancellation.
Custom domains depend on continuing ownership, DNS and HTTPS. After paid domain access ends, redirect-only migration grace lasts up to 30 days while those checks remain valid; then the hostname disconnects. Keep the platform QR address when independent continuity matters.
Refunds
Try your first paid subscription for 30 days. If it is not right for you, request a full refund within 30 days of that first payment, for monthly or annual billing. This offer applies once per customer, including a Partner base subscription; upgrades and extra client capacity do not restart it.
For a renewal, request a full refund within 14 days of the renewal payment. Monthly and annual renewals both qualify, and no advance cancellation notice is required. We stop future renewal when granting a refund. A Partner renewal refund includes extra client capacity charged for the same service cycle.
Cancel renewal at any time in Billing or contact support@clickiclick.com. Cancellation by itself is not a refund request; ordinary cancellation leaves your paid service available through its paid period. Outside these windows, payments are generally nonrefundable, but we review billing errors and reasonable goodwill requests.
Contact support from your account email with the payment date and request. We aim to review requests within three business days. Approved refunds go to the original payment method, with no ClickiClick processing fee; your payment provider determines when the money appears.
A confirmed full refund ends the refunded paid coverage. Other valid paid periods remain intact. You can retain resources within Free allowances and choose forwarding for excess printed links; reserved ClickiClick addresses are never reassigned. A Partner base refund ends its associated paid studio service and extra capacity.
We may decline requests involving fraud or repeated abuse of this policy. This policy applies to purchases made after its publication and preserves earlier promises and rights required by law.
Retention and deletion
Free publishing does not expire for ordinary use. Excess premium page archives are retained for 90 days with advance warnings. Inquiries remain accessible for 24 months from submission unless explicitly deleted with the workspace. Detailed activity lasts 7 days on Free, 90 days on Plus and 12 months on Business; upgrading does not restore expired records. Deleting an account also resolves billing operations and removes its owned workspaces, while preserving workspaces owned by someone else. Necessary financial evidence and minimal route reservations remain under the finalized retention policy.
Questions and rights
Contact support about errors, refunds, access or account concerns. Nothing in these terms removes rights that applicable law does not allow a service to exclude.